PRIVACY POLICY | Terms of Use
RGPD – General Regime of Data Protection Terms of use

DECLARATION AND CONSENT TO THE PRIVACY POLICY

By accepting this Privacy Policy, you’re authorising the owner of the brand Sea Roots, Cosmic Penguin Unipessoal Lda, tax number 514166975, located at Rua da Beira Mar de Baixo 76, 9555-159 Mosteiros PDL, to treat your personal information gathered on your contact request, of which you confirm to be the holder, as well as the related data to its commercial and contractual relation and management, under the terms of this Privacy Policy.

Also declares:

1. Being fully aware and informed that you are aware and fully informed that the processing of your personal data includes all the operations carried out on the data you have provided, by automated means or not, for the purposes of:

• improving the operation and functionalities of the Sea Roots website (including in the case where your data will be aggregated and treated in a statistical manner, without being identifiable by any third party to whom it may be provided);
• improving and customising the services provided;
• contact you through emails, text messages or phone in order to send information or updates regarding your transactions and requests, as well as providing information about new products or services;
• interact with you on social media platforms;

2. To accept and consent to the free use and reproduction, by Sea Roots, publicly available content and / or published on social media platforms where the “hashtag” Sea Roots, has explicitly and specifically referred to our brands, products or services;


3. To be aware that, in accordance with the applicable legislation, it is possible to oppose, limit, correct or request the elimination in relation to the processing of its data for one or more of the purposes described above, by sending an application to the following electronic mail: azoresearoots@gmail.com, as well as having the right to file a complaint with the competent authorities;

4. To give consent, freely and voluntarily, and to be 16 years old or older.

This Privacy Policy describes how user’s personal information is collected, used and protected, within the domain of the activity Local Accommodation, and in accordance with European Regulation 2016/679 and of the General Regime of Data Protection and applicable legislation.

At Sea Roots, we’re committed to maximize your experience with our website and social media platforms, in a safe environment.

It’s our policy to treat your personal information with discretion and to protect it. This policy explains how we collect, protect, use and share information about you, online and offline, hoping to increase your confidence on Sea Roots and improve your experience with us.

Please note that this Privacy Policy applies to information collected by Sea Roots only and does not extend to information you may have submitted on other sites or social platforms managed by other entities or organisations to which we may refer. This privacy policy covers only this specific website. Please read the following terms carefully:

1. Entity Responsible for Treating Data
The responsible entity for treating the data is:
Name of the Company: Cosmic Penguin Unipessoal Lda
Name of the Establishment: Sea Roots
Registration number: RRAL/2042
Tax number: 514166975
Address: Rua da Beira Mar de Baixo 76, Mosteiros PDL
Contact: (+351) 965787750
Email: azoresearoots@gmail.com

2. Personal Information
Sea Roots is committed to process your personal data according to the European Regulation (EU) 2016/679 of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (General Regulation on Data Protection). This website does not collect personal information about you unless you voluntarily provide it. This means that we will not know your name, your email or any other of your personal information just because you browsed this site, unless you have created an account and log in when you access the site.We only collect your data when you fill in an information form, ask for a quote or a contact, or make a reservation. Note that, by giving us your personal information, in the terms described in this policy, you’re providing your consent for us to treat the information for the purposes described. We may collect the following informations:

• Full name;
• Email address;
• Phone number;
• Address and country of residence;
• ID details (when legally needed)
• Tax ID (tax number, tax address)
• Dates for stay and number of guests;
• Necessary details to fulfil legal requirements with AIMA and other authorities.

3. Purpose of Treatment
The personal data is treated for the following purposes:

• Managing direct reservations;
• Communication with guests, before, during and after the stay;
• Fulfilment of legal and tax obligations;
• Issuing of invoices/receipts;
• Fulfilment of communication obligation to authorities;
• Administrative and accountant management;
• Response to information and contact requests;
• Customise the experience;
• Improve our website and services;
• Stay in touch with you;
• Manage a contest, promotion, research or other resource;

Your data, public or private, will not be sold, trade, transferes or given to any other company, for any reason, without your consent. We may use and provide aggregate and statistical information to third parties to monitor the use of our website with the purpose of helping us to develop it and our services. The data used shall not include information that can be used to identify any individual.

The contact information you provide may be used to send information and updates related to your requests, as well as occasional updates from Sea Roots and information about products or related services.
We may get in touch, by email or phone, to request your opinion about our products and services.

Note: If, at any moment, you would like to cancel your subscription of future emails, we will include detailed cancellation instructions at the bottom of each email.

Sea Roots saves your users’ data on their servers located in Portugal and Spain. These servers are protected and maintained in accordance with the highest security standards and in compliance with the applicable privacy laws.

4. Protection of your Information
We follow the industry standards to protect your details during transmission and, once received, we have implemented several measures to maintain the security of the personal data you have transmitted to us. You should however be aware that no method of transmission or electronic storage is 100% safe, therefore, to the maximum extent permitted by law, we cannot be responsible for any complaints, loss or damages, including, without limitation, direct, indirect, special, punitive, incidental, or consequential, or damages incurred by you or any user related to computer fraud, risk or any other infringement or circumstances in which your information is acquired or disclosed without our express authorisation.

5. Cookies
A cookie is a small text file which, although it does not collect personal information that allows the user to be identified, it stores general information about the users navigation on their access device (mobile phone, computer or other), that allows later use faster and more efficient.
A cookie by itself does not personally identify any user / visitor.
We may use technologies, such as cookies, to record session information, collect visits and access details of our web pages that allow us to continue to improve our services and provide better and more useful resources to users / visitors to our site.

Cookies are recommended and have specific functions in order to allow an improved and more customised navigation.
The existence of cookies does not affect the operation of your device and its operating system. In addition to the information stored in the cookie, information is also stored in the “local storage” area of your browser with the same purpose as the cookies.
The cookies can be of several types: those that allow to identify the user and to improve the operation of the services in the sites; those that improve the performance of the site by analysing the way users use it; those that allow the user to navigate in an individually personalised environment and those that collect information from the user on the habits of browsing the internet so that the advertising displayed corresponds to one’s needs and interests.

The main purpose of our cookies is to improve your browsing experience because, among other purposes, it helps us remember your preferences. This information also makes it possible to improve our website (for example, by providing the statistical analysis of its use). In view of these purposes, your personally identifiable information of a sensitive nature is not stored through cookies. The information in our cookies is only used by us, except for those related to Google Analytics (managed by Google).

All browsers allow the user to accept, refuse or delete cookies, for example by selecting the appropriate settings in their browser, so that the user can, at any time, partially or totally disable the cookies used on our site.

If you select to opt out of cookies you may not be able to access certain sections of our website, your browsing will become less efficient and you may no longer benefit from any of the features or services.

6. How you Should Ensure your Safety
For your privacy, we recommend you to not include personal, sensitive, or sensitive data in the emails you send us. Please do not email us credit card numbers or any sensitive personal information. We are not responsible for identification data or other informations that you choose to send in forums, like in commentary areas or any other accessible public area that we administrate or manage.

7. Data sharing
Your personal data can be shared, only when necessary, with public authorities, when legally required; and tax and accounting entities.
In any circumstance, the data is sold or transferred for commercial purposes. We do not sell, market or transfer to third parties your personally identifiable information. This does not include trusted third parties who help us manage our website, mobile applications, conduct our business or provide services to our customers, as long as those parties agree to keep such information confidential.
We may also disclose your information when we believe that the release is appropriate to comply with the law, to enforce our website policies, or to protect our rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

8. Third Party Links
Please note that although you may find yourself on a website operated by us, you may also be referred to links of third-party websites. Occasionally, at our discretion, we may include or offer third party services on our platforms.
These third-party websites have separate and independent privacy policies. These policies are neither managed nor controlled by us, for that reason we don’t assume any responsibility for the content and activities of these websites.
However, we seek to protect the integrity of our site and platforms, so we would appreciate if you please contact us if you would like to give us your feedback on them. We also recommend that you carefully read the terms and conditions and the privacy policies of these linked websites before submitting any information or personal data.

9. Retention Period of your Data
Your data will be kept for the necessary period to fulfil the purposes for with they’ve been collected, during the periods legally imposed or until you ask for its removal.

10. Your Consent
By using our website and our platforms, you agree to our Privacy Policy.

11. Copyrights
The videos, sounds, images and all the information on this website shall not be copied, distributed, modified or placed on digital platforms without the prior written permission of Sea Roots.

12. Your Rights

According to applicable law, the owner of the data is entitled to:

• Access your personal data;
• Ask to correct incomplete or incorrect data;
• Ask to delete data, when legally allowed;
• Limit or oppose to the treatment of data;
• Ask for portability of data;
• Remove consent, when applicable.
• Present a complain with the propor authority.

In Portugal, this authority is the Comissão Nacional de Proteção de Dados (“CNPD”). More information about CNPD can be ontained through the website www.cnpd.pt. In order to exercise your rights, you should contact the responsible entity for treating the data, identifies above in this policy.

13. Applicable Law
This Privacy Policy is written in accordance with current legislation. Any conflict or divergence of interpretation of the same shall be submitted to the competent Court.

14. Changes to our Privacy Policy
We reserve the right to update, change or delete this Privacy Policy and any of the terms here, without any further consent. We will note any changes to it on our website as well as through a communication to the indicated means of contact. Continued use of our website, applications, services and features offered after such communication will presume your agreement with such changes.

The current version has been published on 28-02-2026.